Living in this new era of near free super efficient communication is fantastic. Why just the other day I e-mailed BT customer services which end up with some Indian who politely tells me "...am here to assist you." Just before informing me its not his department so go bother someone else.
So I go bother someone else. He says its not his department either and helpfully transfers me to another department. A computer picks up and offers me a menu. I press '3'. Computer tells me its not its department and hangs up on me. Yes, a fucking computer hangs up on me!
What a great technological advance. How did we cope before.
I'm coming around to the idea of getting a Blackberry. Then I can have some peaseant indian with a degree piss me off regardless of where I am. At least it stops them stealing our credit card data and selling it to the Tamil Tigers.
Of course the alternative is to get someone who could answer my query first time. But then how would BT show off its great communications system if you only had to make one contact and get a relevant reply. Much better to have fifty thousand ways to say get lost instead. That's progress.
1 comment:
What's most impresive is that the computer hung up on your email.
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